Not all contractors can carry the Heater Cap product due to the stringent requirements of the program. The criteria is beyond the means of many contractors. Heater Cap dealers must have been in business for at least five years, be financially stable, properly insured, show a satisfactory record with the better business bureau, and commit to using only True Factory Certified Installers.

True Factory Certification involves a two day training session at the Naperville, Illinois facility. The training school involves one room of classroom training coupled with three rooms of practical application. During training, the installers will learn almost every roof application that is available.

During the practical application phase, the installers will start in the basic install room, and as they become proficient, progress their way into the more advanced installations in the other two rooms.

The benefit is that the installers aren't learning on the consumer's home every time they come up against a different type of roof application. Most consumers would not want someone going through the learning curve on their home. True Factory Certification eliminates a hap-hazard installation.